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FAQ

Apr 10, 2024

Q:What is the product shipping from?

A:We ship from China.


Q: Any problem I met, can I go to the customer service?

A: Yes. No matter what problems you encounter on the website, you can contact us on WhatsApp. We will answer your question as soon as possible.


Q: Will customs confiscate my package?

A: No, we use very safe transportation methods. Customs will not confiscate your package. And you don't need to pay customs duties either.


Q: How can I trust you?

A: You will receive buyer protection by ordering through PayPal in our store. If you do not receive your package within the expected time, you can claim your money back through PayPal.


Q: When will my order arrive?

A: We use different transportation methods to deliver packages in different countries. You can refer to our delivery information page. (Usually delivery takes 7-12 days)


Q:How can I track the shipping status?

A:After we ship the goods, we will inform you of the tracking number and logistics company. You can search for tracking information on the logistics company's website.


Q: Can I return the product after I receive ?

A: Yes, we accept returns. If you are not satisfied with the product after receiving it. You can contact us through WhatsApp and obtain a return address.


If you have any other questions, please contact us through the WhatsApp icon.


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